Assistant Sales Supervisors

Key Responsibilities

  • Oversee the day to day operational functions of all assigned Field Team members
  • Owning and ensuring that the sales expectations of the assigned sales team is met or exceeded
  • Identify and investigate growth opportunities for team’s sales productivity
  • Actively involved in the selection and hiring process of Field team members
  • Grooming exceptional field team personnel by providing training, coaching, development and motivation.
  • Coordinate the processing of all sales applications in line with policy expectations
  • Ensure the field sales team provides a high standard of client service by displaying friendly, responsive, courteous and effective communication to all customer enquiries and loan applications.
  • Conduct continuous appraisals ensuring that field sales team deliver on their KPIs. Also, encourage high performers and demand performance improvement from teams short of expectations
  • Use the on the job experience to proffer recommendation and advice to the Head of sales on action and strategies that can be used to improve credit administration.
  • Other duties as assigned by the Sales supervisors and Head of Sales


  • B.Sc in any field
  • Expert level experience in Customer Service and Relationship Management
  • Strong blend of analytical, decision-making and creative problem-solving skills
  • Experience leading dynamic brainstorming sessions
  • Highly entrepreneurial, very hands-on in defining objectives and producing deliverables in a fast-paced environment

This job is perfect for you if you

  • Are highly motivated and committed
  • Are a self-starter, takes initiative, work collaboratively and can self-manage in ambiguity
  • Are detail oriented and good with figures
  • Have excellent verbal and written communication skills
  • Can think clearly, assess matters quickly and solve problems with the minimum fuss and time
  • Can coordinate and perform multiple tasks/projects simultaneously, balancing priorities and deliverables
  • Have huge doses of curiosity and enjoy problem solving
  • Have a flair for excellence, productivity and efficiency
We are a group of technology and finance enthusiasts who are really passionate about making financial inclusion count We are Nigeria’s most convenient lending company – delivering outstanding service experiences. Everyday, we strive to understand our customers and leverage technology, data and innovation to deliver outstanding service experiences.