Assistant Sales Supervisors

Key Responsibilities

• Oversee the day to day operational functions of all assigned Field Team members
• Owning and ensuring that the sales expectations of the assigned sales team is met or exceeded
• Identify and investigate growth opportunities for team’s sales productivity
• Actively involved in the selection and hiring process of Field team members
• Grooming exceptional field team personnel by providing training, coaching, development and motivation.
• Coordinate the processing of all sales applications in line with policy expectations
• Ensure the field sales team provides a high standard of client service by displaying friendly, responsive, courteous and effective communication to all customer enquiries and loan applications.
• Conduct continuous appraisals ensuring that field sales team deliver on their KPIs. Also, encourage high performers and demand performance improvement from teams short of expectations
• Use the on the job experience to proffer recommendation and advice to the Head of sales on action and strategies that can be used to improve credit administration.
• Other duties as assigned by the Sales supervisors and Head of Sales

Requirements

• B.Sc in any field
• Expert level experience in Customer Service and Relationship Management
• Strong blend of analytical, decision-making and creative problem-solving skills
• Experience leading dynamic brainstorming sessions
• Highly entrepreneurial, very hands-on in defining objectives and producing deliverables in a fast-paced environment

This job is perfect for you if you

• Are highly motivated and committed
• Are a self-starter, takes initiative, work collaboratively and can self-manage in ambiguity
• Are detail oriented and good with figures
• Have excellent verbal and written communication skills
• Can think clearly, assess matters quickly and solve problems with the minimum fuss and time
• Can coordinate and perform multiple tasks/projects simultaneously, balancing priorities and deliverables
• Have huge doses of curiosity and enjoy problem solving
• Have a flair for excellence, productivity and efficiency