Customer CARE Specialist UK

Posted on March 4th, 2021 | Last day left to apply | 96 views

Are you passionate about interacting directly with customers and helping to resolve their issues?

As a CARE Representative, you will handle customer service inquiries regarding products, services and site navigation in a professional and efficient manner. The selected candidate will follow established guidelines to support our commitment to providing world-class service

Your role will include:

  • Answering all customer inquiries through various channels (telephone, chat, email and any additional channels as developed) in a courteous and professional manner
  • Performing accurate diagnosis of inquiries and provide appropriate solutions/responses based on defined procedures
  • Using appropriate systems and available resources as necessary to assist in responding to each request
  • Supporting and providing information to all internal and external customers in a professional and courteous manner
  • Participating in cross-functional communications and meetings to support the team/domain/center
  • Performing additional responsibilities as required

In return you will bring:

  • Undergraduate degree in Marketing or Business Administration preferred
  • Strong command of the English
  • At least one (1) year of customer service experience
  • Previous experience in a multi-channel customer service environment preferred
  • The ability to provide excellent customer service while multi-tasking
  • Experience with graphic design and/or photo imaging design software a plus

Apply today and take advantage of this exciting opportunity to be a part of this global, fast-paced and dynamic organization.

Vistaprint is the marketing partner to millions of small businesses around the world, empowering each one to live their dreams. For more than 20 years, we have helped small businesses look and feel credible through high-quality marketing products and solutions.
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