Operational Analytics Engineer

Kick-start your career in the online gaming world and experience the very latest in technology and innovation. 
Do you see yourself as one of those “out-of-the-box thinkers”, “Technical masterminds”, “Outstanding creatives”,  or “Mind-boggling number crunchers”? If so, we want to welcome you to the Betway family and celebrate what makes you unique! 

Our global customer base is exploding and we need your skills to support us on this exciting journey! Don’t look back and submit your application before the opportunity passes you by..

Job Title: Operational Analytics Engineer

Reporting to: Operational Analytics Manager

Department: Technology – Operational Analytics

The Department:

Technology creates and innovates the software needed to run our global online B2C gaming operations, including systems for Customer Service, Marketing, CRM, brand website development, DWH/BI, web analytics and the supporting frameworks and tools for one of the largest global online gaming groups.  Our dynamic environment is fast paced, using Agile and self-organizing principles for our teams to deliver the highest quality new products.​

The Team:

The Operational Analytics team are responsible for running the data systems and services that monitor and report on the operational infrastructure. We are heavily dependent on Elasticsearch for our operational intelligence and are embracing Azure tools as the department migrates applications to the cloud.

Purpose of the role:

The purpose of the role is to deploy, maintain and enhance the tools used by the department to deliver services to users throughout the business. We currently use the Elastic stack extensively (Elasticsearch, Logstash, Kibana, Beats) but have plans to investigate and deploy other tooling to meet business requirements.

This is an opportunity for a talented individual to become a key member of an expanding team. We are looking for an individual who is passionate about technology and looking to work in a diverse, fast paced team. You will be working in a mixed team with a variety of skill sets, so it’s important to be a self-starter and to be capable of learning new skills quickly.

You will be responsible for:

The position will involve the following areas of responsibility:

  • Deploy, maintain and enhance the systems used by the team (mainly the Elastic Stack but this could expand in the future)
  • Maintain and enhance the Logstash data pipelines that load data into Elasticsearch
  • Answer ad-hoc information requests using Kibana/Timelion or other tools as appropriate
  • Maintain the packages used to collect data from web servers
  • Troubleshoot and resolve technical issues as they arise
  • Ensure all servers and applications are patched and upgraded in a timely manner
  • Continuously look for ways of improving both what and how services are delivered by the department
  • Keep up to date with the latest technical advances in the areas of Elasticsearch, Azure and Operational Analytics

This is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.

You will have:

  • Good working knowledge of the Elastic stack (Elasticsearch, Logstash, Kibana, Beats) inc. Painless scripting
  • Demonstrable Linux administration experience – Red Hat/CentOS preferred
  • Experience of writing scripts – bash, Powershell or Python preferred
  • Experience of successfully leading and delivering BAU projects

It would be a bonus if you also had:

  • Elasticsearch Certification
  • SQL Database experience (MS SQL Server)
  • Some experience of working with Microsoft Azure
  • Any experience of Apache Kafka, Azure Event Hubs or other messaging platforms
  • Experience of administration of Windows servers (2012 R2/2016)
  • An understanding of virtualisation (VMWare)
  • Some development knowledge including experience with common toolsets used such as Git, Chef, Azure Devops etc.

Person Specification:

  • Self-starter and able to work with minimum supervision
  • Passionate about technology
  • Thorough attention to detail, consistently producing high quality work outputs
  • Be willing to learn new technologies
  • Comfortable working to tight deadlines
  • Patient and calm under pressure
  • Enjoy working with a team
  • Must be willing to do reasonable after-hours standby and support when required
  • Excellent communication skills - both to a technical and non-technical audience

Our Perks:

  • Flexible working
  • Competitive package
  • Great social and charity events
  • Health and well being weeks
  • Free fruit and a heavily discounted Barista
  • Tickets to events via sponsorships etc
  • Season Ticket Loan

Win Technologies (UK) Limited provides support services to Betway and is a proud member of the Betway Group

Should you not hear from us within 2 weeks, please assume your application has not been successful.

Founded in 2006, Betway Group is globally recognised and a leading provider of first class online entertainment. From pre-game and live Sports betting, eSports, Bingo, Casino and Poker, we offer a range of high end products across our global markets. Betway only operates in regulated markets where we hold the appropriate licenses. We take our responsibilities to customers and our other stakeholders seriously and place great emphasis on working to a ‘compliance first’ model across the business. We built the company with a clear goal - to provide our customers with an unrivalled online gambling experience, and our business partners with a trusted partner. The industry continues to grow and change, but our goal remains the same. Our values are key to everything that we do and are reflected in the way we deal with our people, our customers and our business partners.