Project Manager

MAIN DUTIES & RESPONSIBILITIES

  • Coordinate internal resources and third parties/vendors for the flawless execution of projects
  • Ensure that all projects are delivered on-time, within scope and within budget
  • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
  • Ensure resource availability and allocation
  • Develop a detailed project plan with the project coordinator to monitor and track progress
  • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
  • Measure project performance using appropriate tools and techniques
  • Report and escalate to management as needed
  • Manage the relationship with the client and all stakeholders
  • Perform risk management to minimize project risks
  • Establish and maintain relationships with third parties/vendors
  • Create and maintain comprehensive project documentation
  • Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
  • Support project coordinator to delegate project tasks based on junior staff members' individual strengths, skill sets and experience levels
  • Track project performance, specifically to analyze the successful completion of short and long-term goals
  • Meet budgetary objectives and make adjustments to project constraints based on financial analysis
  • Develop comprehensive project plans to be shared with clients as well as other staff members
  • Use and continually develop leadership skills
  • Attend conferences and training as required to maintain proficiency
  • Perform other related duties as assigned
  • Develop spreadsheets, slides, diagrams and process maps to document needs
  • Document lesson learned post project completion
  • Participate/support the agency in the recruitment process.
  • Ensure career growth of subordinates within his/her purview by ensuring ongoing performance review with defined/smart objectives.
  • Manage conflicts between employees within his/her purview while ensuring a healthy working environment.
  • Evaluates and promotes teamwork, initiative, work ethic, values adherence and reports findings to discipline leads.
  • Ensures effective communication and promotes a sense of belonging, participation and involvement.
  • Conduct regular 1:1 connect to ensure team career needs.

PROFILE

REQUIREMENTS / QUALIFICATIONS

ACADEMIC BACKGROUND

  • Bachelor's degree in Information and communications technology (ICT), Management or related field

REQUIRED EXPERIENCE

  • Proven ability to successfully manage multiple projects simultaneously
  • Proven ability to successfully manage multiple stakeholders.
  • Proven ability to organize and analyze critical situations.
  • Proven problem-solving skills and strong client-facing skills.
  • Strong communication and teamwork skills

Desirable:

  • 3+ years of experience in a project management role in a digital agency managing both onshore and offshore teams

SPECIFIC CERTIFICATIONS/SPECIALTIES/COURSEWORK

Mastery of office productivity tools such as Excel, Word, MS Project, Visio, PowerPoint & Smartsheet.

Desirable:

  • Knowledge of collaboration and issue tracking tools such as MS Teams, Onedrive, Jira and Confluence
  • Prince2 and/or PMP, Scrum master certification, Agile certification
Proximity Indian Ocean is a solution-oriented partner delivering exceptional technology and digital production services. Proximity Indian Ocean is a member of the Omnicom group of companies - the world’s largest marketing services organisation.