Senior Site Reliability Engineer

This role reports to the Director of Engineering and is an integral part of our aggressive strategy for evolving mSurvey’s current computing infrastructure. As a Senior Site Reliability Engineer, you will solve problems of global scale distributed systems that must evolve with a focus on scale, efficiency, reliability and availability using your creative abilities.

KEY RESPONSIBILITIES:

• Component and framework designs supporting the virtualization and orchestration of mSurvey computing infrastructure, from conception and design through testing, deployment and operation
• Working on projects that make our network more efficient while sustaining service and component stability, performance and security
• Working with our development and system QA teams to develop regression tests and operational monitoring covering new software changes
• Troubleshooting, investigating, and remediate service outages and issues. Act as a mentor and escalation point for junior members of the team
• Leading incident response teams as necessary to mitigate and deal with adverse events affecting our infrastructure
• Work closely with relevant teams to support application deployments, migration designs and critical network rollouts
• Understanding, engineering, and maintaining the design dependencies and integrity within client environments and service level expectations
• Performance, capacity management, licensing, patching and working to maintain these within defined standards for specific clients/assets for applications installed with client environments
• Administer all production, development, test, and training server environments as well as backup and disaster recovery systems
• Work with IT and Security to ensure all servers and endpoints comply with relevant guidelines and regulations
• Creating the appropriate documentation for our systems, including architecture and network diagrams and support procedures