Site Reliability Engineer

The world is changing.

We all want something different.

At Luno, we see you as an individual. 

Together, we're upgrading the world of work to unleash your potential and empower you to become the best possible version of yourself.

Upgrading the entire planet to a new financial system is a challenge of epic proportions. Like the first moon landing, it requires a special kind of people working together with unusual skill, focus and determination. We’re changing the financial landscape, and to do so,  we need the best team on board for our mission. In short, to achieve our goals, we need people with exceptional talent. As simple as that.

A little about us

• We make it safe and easy to buy, store and learn about cryptocurrencies like Bitcoin and Ethereum.
• We currently have over 6 million customers across 40 countries.
• We're part of the Digital Currency Group, a group of companies driving progress in the cryptocurrency and blockchain space that includes Grayscale, Genesis, Coindesk and Foundry Services
• Our platform has processed over $17 billion to date
• We’re proud to be one of the world’s most international cryptocurrency teams from 43 different nationalities — working across South Africa, Indonesia, the United Kingdom, Malaysia, Nigeria and Singapore.

How we work

Our engineering team (currently ~100 engineers) is split into organisations which we call Fleets. Each Fleet focuses on a core customer journey (onboarding, security, payments, support, new business, growth and marketing etc.). Each of these fleets contains multiple smaller teams called Pods, each of which focuses on a specific aspect of the product. 

Pods will include a product owner, product designer, back-end engineers, Android, iOS and Web developers, who each bring a unique perspective to the problem you are all contributing towards. 

We're agile, use scrum, continuous integration and continuous delivery, deploying to production every single day.

We're building teams to help us succeed in our mission to upgrade the world to a better financial system. You’ll be joining a group of highly motivated software engineers who you’ll work collaboratively with across our pods.

As a fast-growing company with offices around the world, you’ll immediately see how your contributions directly impact both our internal users and client experience. Many of the problems we are solving result in trail blazing solutions which can’t be found on Stack Overflow; so we’re looking for engineers who flourish working in a complex domain.

In your first six months, you will:

You will start with our onboarding for two weeks to learn our processes, meet the wider team and start our engineering onboarding program. After getting comfortable with the basics, you'll start learning our idiomatic patterns in a safe, easy-to-follow way. You'll get to practice how we do design docs, code reviews, deployments, events, logging and monitoring.

After completing our Toy Services onboarding program, you'll begin your journey contributing to your pod's success. You'll help plan the next quarter's OKRs and will begin delivering features from our product roadmap. We succeed as a team, so we will provide you with regular feedback from your manager and peers and will encourage you to do the same.

Your mission will involve:

• You'll join the platform pod and contribute to their mission.
• You'll build and improve our exchange and wallet web apps which are accessed by 3m customers from across the globe.
• We'll support you to master our infrastructure stack; AWS, Jenkins, Go.
• You'll share your experience to help mentor your teammates.

The ideal candidate for this role will have:

• A passion for blockchain and cryptocurrencies (this is a new industry so we’ll help you learn about how the blockchain works and the technicals).
• Broad experience with the AWS stack (EKS, Docker, EC2, Lambda, etc).
• Experience with Automation frameworks such as Terraform and Ansible.
• Extensive experience with containers and Networking
• You have experience with the concepts of CI/CD such as Jenkins and Git.
• It would be a plus to have coding skills in e.g. Go, Python.
• Bachelor’s degree in a related field preferred.
• AWS Certified.
• Be friendly, transparent, articulate and driven to succeed.
• A work permit for South Africa if you are not a South African citizen.

Don’t be put off if you don’t tick all of the boxes – they’re a guide based on what we’d love to see but we appreciate that excellent software engineers have diverse backgrounds.

Remote Life at Luno

If you’re looking to work on something truly global and disruptive with a forward-thinking and ambitious team that highly values diversity, teamwork, and the continuous quest for excellence, then this is an opportunity for you.

Like the majority of the companies, Luno is currently working remotely to keep our employees safe, which means you will not be physically, but virtually onboarded for now!

• Live long and prosper. We’ve got you covered with excellent private medical insurance. 
• You'll be able to continuously upskill yourself with access to free courses on Udemy, Coursera and CodeAcademy.
• For the crypto fans among you (should be everyone!), you'll pay 0 fees with Luno from the day you start
• Generous maternity / paternity and even (yes, you are reading it correctly) paw-ternity for your furry friend.
• Apple all the way. New Macbook, mouse and keyboard.
• Annual Inspiration Day... like that pottery course you’ve always been meaning to do!
• Work with a diverse team of hardworking, ambitious and friendly people on something that will truly revolutionise the financial world.
• We are a social bunch of people, we have virtual quarterly activities and drinks Fridays for whoever wants to join! 
• We have virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts to break up your day and work that other part of your brain. 

Be part of the change! 🚀

We are an equal opportunity employer and value diversity at our company. We do not negatively discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.