UX Design Lead

Job Description

A UX Design Lead at Kobo360 researches, plans, and architects the user experience for our website, mobile apps and web apps. This person leads the creation of all our digital products completely from the user’s perspective.

The UX Design Lead devises interaction strategies in sync with our user goals and business goals, develops navigation and structure, designs wireframes or interactive prototypes, organizes content to make it user-centric, and tirelessly advocates for the needs and goals of real users.

This person will make strategic and tactical UX decisions related to design and usability as well as features and functions. The UX lead will also perform usability assessments and tests of interactive systems. The best candidate will possess outstanding creativity, a highly detailed nature, and the ability to help define and solve complex user interface problems.


Conceive, Plan and Lead the design of high-end, effective digital products
Create or assist with information architecture and UX design for complex interactive projects. Define digital strategies. Produce user flows, personas, wireframes, prototypes and UX requirements documentation.

Become a zealous “user” advocate
Be the one to speak for the user passionately in all spaces, both internally and externally. Work to become an expert in the field of user experience design and people-centered digital products.

Communicate externally and internally
Facilitate internal team communication, bridging the gap between visual design, functional development, and content. Communicate the value of these disciplines to stakeholders (especially internal ones). Grow to lead customer/users engagements from a UX perspective.

Required Skills

  • Experience with UX Research: Thorough knowledge of how to carry out interviews, surveys and focus groups with our unique user base, for both initial research and usability testing purposes.
  • A True Designer’s Eye: Must be able to translate complex concepts and interactions into visually coherent wireframes and.or prototypes.
  • Deep Empathy and Passion: Strong interest in understanding our users and then leading the design of innovative solutions specifically for them.
  • Software Skills: Adobe XD, Figma, Invision and other prototyping tools.
  • UX and User story Writing: Must be proficient in writing clearly, concisely and coherently for our users to understand. Must also be able to translate research work into implementable user stories by the team.
  • Detail-oriented: You must be highly organized to be an excellent Information Architect.
  • Independence: The ability to make things happen with limited direction. Excellent proactive attitude, take-charge personality and “can-do” demeanor.
  • Code: Should at least be familiar with standard coding languages for interactive products. (E.g. HTML, CSS, JavaScript, etc.) Ability to code is a plus, not required.

Desired Skills

Code: Should at least be familiar with standard coding languages for interactive products. (E.g. HTML, CSS, JavaScript, etc.) Ability to code is a plus, not required.


At least 2-3 years’ experience as an Information Architect or related user experience position. Demonstrable experience with information architecture for websites, mobile apps and web apps. If you lack this, you must WOW us with your innate understanding of digital product design and outstanding ability to grasp and execute the position’s requirements.

B.Sc, BA or higher expected but not required if work experiences are exceptional. Degrees may be from:

  • Human-Computer Interaction (HCI)
  • Graphic Design
  • Psychology
  • Computer Science
Kobo360, is a privately owned, pan-african technology company disrupting and leading African third-party logistics industry. Through an all-in-one robust platform that instantly connects cargo owners to trucks and drivers, Kobo uses big data and agile technology to reduce friction and scale efficiency in the African logistics ecosystem. The company has designed effective solutions for the challenges in the logistics space by connecting asset owners in the industry with the MSMEs that need their services. Kobo is also preparing to enter the agro-trading space by developing a marketplace that connects farmers with buyers all over the world. The marketplace will effectively eliminate the high cost of middlemen for smallholder farmers and significantly increase their profits.