Backup \ Data Protection Engineer
Responsibilities
The Backup / Data Protection Engineer is responsible for administering, configuring, and ensuring backups are completed as scheduled. Required to work closely with the GNOC and Cloud Operations teams to provide support to customers in line with SLAs.
Specific responsibilities include:
- Manage all backup and recovery tools and systems.
- Provide 2nd level support as required.
- Define and deliver on capacity planning analysis and monthly reporting.
- Provide mentorship to engineers and support staff.
- Provide support and analysis of complex problems.
- Ensure operating standards and procedures are defined and adhered to by others.
- Identify opportunities for infrastructure and process improvements.
- Advise on technology trends and standards.
- Any and all additional job duties as defined by hosting management
Qualifications, Skills & Competencies
- Bachelor's Degree in Computer Sciences, Information Management or related engineering field is preferred
- Minimum of 2 years’ experience with Commvault / Veeam
- Certification in either Backup technologies a significant advantage
- Experience working with virtualization technologies ( Hyper-V/VMware)
- Experience with Microsoft public, hybrid and private cloud
- Experience working with Windows/Linux operating systems
- Networking experience will be an added advantage
- Certifications in Linux, Hyper-V, Windows Server, Microsoft System Centre, VMware, Storage, and other Cloud Technologies considered a plus for this position.
- Excellent oral and written communication skills
- Team player with strong collaboration and engagement skills
Demands of the Job
- Strong critical thinking and problem solving skills
- Ability to work with little supervision
- Troubleshooting skills
- Ability to work under pressure
MainOne is a leading provider of innovative telecom services and network solutions for businesses in West Africa. Our world-class infrastructure enhances the productivity and profitability of our customers.
MainOne continues to invest significantly in bringing the benefits of digital transformation across West Africa. With the influx of private capital coupled with a huge working population, the continent is increasingly empowered to drive growth and development.
With our subsea cable, growing metropolitan infrastructure and data centre ecosystem, MainOne is uniquely positioned to catapult the region. Our world class submarine cable system running down the coast of West Africa, state of the art IP NGN network, growing regional and metro terrestrial fiber optic networks, and data center facilities enable broadband services for businesses needing online connectivity solutions in West Africa.
MainOne has grown to become the leading provider of Wholesale and Enterprise connectivity and data center services across the West African region and the company partners with major global technology companies to deliver services to its customers. The company continues to grow its footprint with major network interconnection facilities, extensive terrestrial fiber build out, regional Points of presence, and delivery of services into 10 countries in West Africa.