BI Team Lead

Posted on April 24th, 2021 | Last day left to apply | 133 views

A new and exciting opportunity is available for a BI Team Lead to join the team based in Cape Town.

The purpose of this position is to manage the BI development team as well as the data warehouse processes and information in order to ensure the warehouse runs effectively.

The BI Team Lead reports directly to the Head of BI.

The successful candidate will be responsible for managing the BI development team in order to ensuring the integrity of all information within the data warehouse as well as the accuracy of the processes used to populate the warehouse on a daily basis. They are required to develop and maintain existing ETL as well as provide operational BI support to the business. The BI Team Lead is also responsible for creating accurate business requirements definitions in order to monitor and improve business processes, conducting data analysis and creating specifications, working closely with developers and business to execute their plans and coordinate activities.

The BI Developer and BI Analyst Developer report to this position.

Internal liaison takes place with all internal departments. External liaison is limited.

Duties and Responsibilities (include but is not limited to):

  • Manage the BI development team in order to ensure effective BI tools are developed for the business
  • Provide team with support and advice on various BI projects
  • Maintain awareness of the overall BI strategy and ensure it is implemented throughout the team
  • Monitor the development and maintenance of exiting ETL
  • Ensure data is transformed into the correct format for the warehouse and loaded into the warehouse accurately
  • Take ownership of the data warehouse and integrity of all information loaded into it
  • Review code of the team and identify errors and provide feedback to relevant parties
  • Manage the quality of code within the BI team
  • Conduct business analytics in order to monitor and improve business processes
  • Use data to support decision making and to identify market opportunities
  • Provide ongoing support where changes to solutions or fault-finding is necessary
  • Design data warehouse flows and schemas based off analysis, including staging, fact, dimensions, and cubes and reporting models in the semantic layer
  • Define the business requirements and translate them into technical specifications
  • Ensure the business is provided with operational support and technical issues for BI processes are solved effectively
  • Perform a general management function for the BI development team
  • Conduct performance reviews and monthly KPI discussions with the BI development team
  • Set team objectives and monitor progress towards achieving them
  • Coach and mentor the BI developer and BI Analyst Developers
  • To manage own professional and self-development

Key Requirments:

  • Grade 12 or equivalent (Essential)
  • Related tertiary qualification (Essential)
  • 5 years data analytics or business intelligence experience (Essential)
  • Management / Supervisory experience (Desirable)
  • Relevant industry experience (Desirable)
  • Experience within a data centered role (Essential)
  • Proficiency in software tools (Word, PPT, Excel, Power BI, Visual Studio, SQL Management Studio, etc.) and technical agility essential
  • Knowledge of relational databases
  • Knowledge of data warehousing and analytics
  • Knowledge of the Mukuru products
  • Knowledge of BI tools, concepts and architecture and decision support concepts
  • Knowledge of ETL and data analysis with focus on data integrity
  • Knowledge of BI Stack, including MSSQL, SSIS, SSAS, PowerBI

Additional Skills:

  • Analytical skills
  • Computer skills
  • Verbal and written communication
  • Presentation skill
  • Interpersonal skills
  • Attention to detail
  • Advanced Excel skills
  • Business problem solving skills
Mukuru is the largest money transfer provider in Africa and a leading Next Gen Financial Services Platform that offers affordable and reliable financial services to the emerging consumer. The foundation of our business was built by providing the continent’s migrant diaspora with safe, convenient international money transfers. From this base we have grown a wide range of products and services that take their cue from our customers’ needs and aspirations for greater financial security and a better life. To this end, we continue to build a highly robust and resilient physical and digital financial payments infrastructure across Africa that unlocks new value-added services for our loyal customers. This includes cash transfers, Mukuru Funeral Cover, and the Mukuru Card. As a fintech provider, Mukuru has underpinned its successful customer engagement strategy with the ability to ‘speak the language’ of its users and gain a grassroots understanding of the unique pain points that customers face in each market. Our engagement platforms include WhatsApp, free USSD, the Mukuru App, and the website. Customers are always able to speak to Mukuru about any challenges or difficulties with the platform, whether it’s a Mukuru agent in a physical booth, at a branch, over the telephone, or via a virtual live chat function in a language of the customer’s choosing, and often in their mother tongue. Take a walk through our Contact Centre at any time, and you’ll hear conversations in 15 languages – our very own united nations of Africa and Asia.
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