Business Development Associate - SME

Mission for Business Development Associate - SME

Improve business results for small business owners by teaching them about the value of data-driven decision making. And to make sure that the maximum number of small businesses benefit from OZÉ by recruiting small business customers.

Outcomes

  1. Engage 60-100 users per dayConduct high volume prospecting (60-100 activities per day) to qualify leads and opportunities through calls, WhatsApp messages, emails, meetings, and social media Participate in engagement and reengagement campaigns to increase app usage levels and retention rates
  2. Conduct high volume prospecting (60-100 activities per day) to qualify leads and opportunities through calls, WhatsApp messages, emails, meetings, and social media
  3. Participate in engagement and reengagement campaigns to increase app usage levels and retention rates
  4. Convert/Upgrade a pre-set quota of users per month to paid subscriptions (Silver, Gold, or Platinum)Convert/Upgrade pre-set number of users to paid subscriptions (commission earned here!)Follow up on qualified leads and encourage them to upgrade Work closely with sales and marketing team members to develop and implement appropriate prospecting strategies and create marketing and sales materials
  5. Convert/Upgrade pre-set number of users to paid subscriptions (commission earned here!)
  6. Follow up on qualified leads and encourage them to upgrade
  7. Work closely with sales and marketing team members to develop and implement appropriate prospecting strategies and create marketing and sales materials
  8. Participate in planning and promotion of monthly special events targeting small business owners and/or entrepreneurship support organizations with an average attendance of 50 peopleMaintain an adoption rate of >40% of small business attendeesUse 1+ OZÉ customers as a vendor for the special event and feature them and the event on social media
  9. Maintain an adoption rate of >40% of small business attendees
  10. Use 1+ OZÉ customers as a vendor for the special event and feature them and the event on social media
  11. Actively contribute to OZÉ’s digital presence with at least 5 social media posts per week and 1 blog post (or other content piece) per monthPromote featured users and company marketing campaigns Post awesome content that helps OZÉ build a hyper-engaged audience, beating engagement metrics of comparable companies.
  12. Promote featured users and company marketing campaigns
  13. Post awesome content that helps OZÉ build a hyper-engaged audience, beating engagement metrics of comparable companies.
  14. Be a team playerInternal NPS of 8 or above from your teammatesParticipate in all-hands meeting and 360 feedback sessionsContinuously learn by participating in 6 relevant webinars or by reading 6 relevant books per year and share what you learned with the team at monthly lunch & learns and/or through a blog post.Recruit at least one awesome person to join our team; assist in the hiring and training of additional Business Development Associates – SMEs. Work with product and tech teams to develop and implement product improvements
  15. Internal NPS of 8 or above from your teammates
  16. Participate in all-hands meeting and 360 feedback sessions
  17. Continuously learn by participating in 6 relevant webinars or by reading 6 relevant books per year and share what you learned with the team at monthly lunch & learns and/or through a blog post.
  18. Recruit at least one awesome person to join our team; assist in the hiring and training of additional Business Development Associates – SMEs.
  19. Work with product and tech teams to develop and implement product improvements

Competencies

Empathy, Honesty & Integrity, Analytical Skills, Proactive, Openness & Transparency, Perseverance, Adaptability

**You may be thinking to yourself, what is this?? I thought I was looking at a job description, so why are there so many metrics? OZÉ is a data-driven and goals-oriented company that values openness and transparency. We want to hire someone who can meet these goals, so we only think it’s fair to let you know what the goals are. If this isn’t for you, we’d rather you decide that before applying instead of after starting work. If hired, this job description becomes your scorecard. You will be measured against it to determine how successful you are in your work at OZÉ.

OZÉ is a platform that equips small business owners in Africa to make data-driven decisions to improve their performance, tap into networks, and access capital. OZÉ’s platform is comprised of two components. On one side is an mobile app for a small business owners that aggregates and analyzes transaction data to push context-specific recommendations and reports. On the other side is a portal for financial institutions that combines the app’s crowdsourced data with alternative data sources to assign a credit risk score to each OZÉ user. Through the portal, banks can source and support a small-business loan portfolio.