Cameroon Market Coordinator
The Role (6-month contract with potential for extension)
As Market Coordinator, you will help Taptap Send solidify and accelerate its growth in Cameroon. The role offers the chance to partner with an early-stage, hyper-growth startup where you will directly have an impact on the lives of hundreds of thousands of peopleReporting to the Business Development Manager, you will work with telecoms and other key partners (e.g. aggregators, banks, central bank) to solidify existing and build new partnerships in Cameroon.
You will support growth and business development efforts, including:
- Conduct customer research with transfer senders and recipients on a regular basis.
- Brainstorm on new opportunities and partnerships that can help us deliver on our value proposition in Cameroon and Central Africa more broadly.
- Hold various face to face meetings with key individuals.
- Recommending marketing and communication channels to gain visibility in Cameroon.
- Visiting mobile money pick-up locations (POSs) across Cameroon to understand service performance and overall customer experience
- Driving operational implementation with financial institutions and ambassador programs on the ground.
- Finding test senders and recipients for cross border transactions (sourcing users across various phone and payment networks)
Requirements
- 1-3+ years in a high-growth environment or world-class firm
- ‘Right to work’ in Cameroon and currently based in Yaoundé or Douala
- Willing to travel across both countries frequently
- Bachelor's or Master's degree
- Fluent in English and French a requirement -- any other local language an added advantage
Also, you are:
- Outgoing – you should love speaking to people and enjoy building relationships with customers and community members across cultures
- Execution oriented – we are an early-stage startup with an “impact-first” philosophy and a lot to be done. You should be able to overturn objections, accelerate “point A to point B”, and sprint towards outcomes
- Poised – the role will require you to be the face of the company in front of various partners
Benefits
- Competitive salary (based on experience)
- Flexible hours
- Regular team events
- Professional development opportunities (e.g. language lessons, training, etc.)
Team next.
Accept reality.
Propose solutions.
Win with grit.
Be proactively candid, with yourself and others.
Love the particular.
Own it.
Create positive energy.
Maybe, even have fun.
Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.
About Us
Taptap Send is VC-backed (Canaan, Reid Hoffman, and several others), rapidly growing and a great place for those looking for both impact and a fast-paced tech startup environment. Read more about the journey in Reid Hoffman’s words.
Our product is an app-based solution that lets immigrants send money back home to emerging markets instantly and at very low prices. Since launching in summer 2018, we’ve already moved tens of millions of dollars and reached tens of thousands of customers. We’re live in seven European countries, and we support payments into Senegal, Mali, Zambia, Guinea, Ghana, Ivory Coast, Cameroon, Kenya, Madagascar, DR Congo, Morocco, Vietnam and Bangladesh; with lots more countries launching soon.
Global remittances account for over $500 billion annually, most of which moves back into developing countries. But the market is dominated by traditional services that are expensive, can take days to arrive, and have limited reach in rural areas. We're helping people to send that money instantly and securely at a fraction of the cost.
Our team is based across London, New York, Paris and Brussels, and we pride ourselves on hiring exceptional talent -- our team members come from a wide variety of top-tier tech companies, professional services firms, and industry leaders, including Twitter, Yahoo, Amazon, Google, McKinsey, Bain & Co, KPMG, Cravath, and Vodafone.
To continue our rapid growth, we're looking to bring on people who are passionate about our mission and excited to work in a small start-up environment. We have competitive salary and stock options and great benefits, and we were recently rated one of the best companies to escape to by Escape the City's "Escape 100".