We believe in hiring people that want a chance to do their best work. We believe driven engineers operate best in high-trust, small, cross-functional teams who work together with the rest of the business to bring value to our customers.
We believe great engineering happens in great teams that value improvement, curiosity and continuous learning. We align as a business on the challenges we need to solve and trust teams solve them in the best possible way.
We value experimentation, failing fast and being bold. We practice continuous delivery and fast iteration. We hate politics, gate-keeping, unfairness and toxic behaviour. We believe in transparency, even when it’s unflattering. We believe in honesty, even when it’s uncomfortable. We treat failure as a learning opportunity. We believe in ethical and responsible business practices and having a positive impact on the environment and our communities.
The Customer Experience (CX) team is a new team with a mission to improve key user experiences across our platform. One of the challenges we will face is building small independent services in both the back-end and front-end that must integrate across much of the platform while maintaining a seamless and tailored customer experience. Examples of these services include a commenting and collaboration service (like Google Docs), a notifications system, tour guides and user preferences.
Zappi is an equal opportunities employer; our diversity is a major strength. We maintain a constant dialogue with our teams and wider communities about how we can become a more inclusive place to work.