Inside sales representative

Job Description

• Sourcing and opening new sales opportunities through inbound and outbound leads
• Online lead generation for new restaurants from Search engines and social media channels generating daily conversions.
• Customer engagement through bulk SMS and follow up calls to drive reorders and motivate retention
• Doing market research, creating and maintaining a database of potential customers online and offline.
• Closely working with Trade Development sales team (transferring opportunities and creating new ones)
• Routing qualified opportunities to the appropriate Sales Executives for further development and closure
• Contacting potential or existing customers to inform them about product promotion, price offerings. 
• Prompt resolution of customer queries and helping customers place orders.

Academic Qualifications

• Diploma in Business Management, A Bachelors Degree is a plus
• Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems

Desired Skills & Experience

• 3 years experience as a Telesales representative or other sales/customer service role in a service/Fintech industry.
• Proven track record of successfully meeting sales quota preferably over the phone
• Ability to learn about products and services and describe/explain them to prospects
• Excellent communication and interpersonal skills
• Outstanding negotiation skills with the ability to resolve issues and address complaints
• Ability to remain calm under pressure, Cool-tempered, and able to handle rejection