Inside sales representative

Job Description

  • Sourcing and opening new sales opportunities through inbound and outbound leads
  • Online lead generation for new restaurants from Search engines and social media channels generating daily conversions.
  • Customer engagement through bulk SMS and follow up calls to drive reorders and motivate retention
  • Doing market research, creating and maintaining a database of potential customers online and offline.
  • Closely working with Trade Development sales team (transferring opportunities and creating new ones)
  • Routing qualified opportunities to the appropriate Sales Executives for further development and closure
  • Contacting potential or existing customers to inform them about product promotion, price offerings. 
  • Prompt resolution of customer queries and helping customers place orders.

Academic Qualifications

  • Diploma in Business Management, A Bachelors Degree is a plus
  • Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems

Desired Skills & Experience

  • 3 years experience as a Telesales representative or other sales/customer service role in a service/Fintech industry.
  • Proven track record of successfully meeting sales quota preferably over the phone
  • Ability to learn about products and services and describe/explain them to prospects
  • Excellent communication and interpersonal skills
  • Outstanding negotiation skills with the ability to resolve issues and address complaints
  • Ability to remain calm under pressure, Cool-tempered, and able to handle rejection
Our business makes it easier for restaurants to start and grow. Get access to stock, credit, and community and community support.