IT Systems Administrator

POSITION DESCRIPTION:  

North Mara Gold Mine Limited is seeking to recruit One (01) IT Systems Administrator to join our team this is a full-time position. The successful candidate for this position will be  responsible for support, maintain, and manage IT services, including Networking, TV, Two-ways Radio Communication network, IT security, email, and disaster recovery, also provide advanced technical support for desktop, server, and networking issues and to make sure all IT systems are properly maintained and managed.

Reporting to: Section Leader – Information Technology.

Work Schedule: Rotation Status (06 weeks on 03 weeks off)

Contract Duration: Permanent

RESPONSIBILITIES:

• Add and Remove Users as necessary on Active Directories
• Adhering to site backup policy and monitoring the site backups on daily basis.

• Comply with all North Mara and Twiga policies and procedures.

• Design of Site LAN Layouts and ensures keeping all record up-to date.
• Ensures all work gets carried out in a safe manner that complies with company safety regulations.
• Ensures that all hardware items are operational.
• Ensures the administration and maintenance of computer stations and software for company and provides additional support if necessary.
• Ensures the departmental process is SOX compliant.
• Ensuring all the Information Technology General Controls (ITGC) is in place.
• Escalate support calls to the next level on timely manner.
• Implement and manage aspects of the Barrick Network environment.
• Liaise with third party contractors, suppliers and vendors to ensure the smooth running of the Network.
• Maintain and enforce high standards of quality of service and work provided to the business unit.
• Maintain and practice Industry standard housekeeping.
• Monitor and enforce all Data records are kept up to date.
• Monitor and maintain assets and software register and make sure it’s updated accordingly.
• Monitor network traffic between sites.
• Participation and driving ITGC SOX Auditing for the site.
• Provide 2nd and 3rd level system and network administration support to the site operations.
• Provide support to users on installation and operation of software.
• Provide technical advice to management on aspects of network design. Plan and implement any changes.
• Recommend hardware & software purchases that comply with Barrick standard.
• Recover data from backup Server, updating anti-virus, managing backups, imaging, and patching.
• Responsible for maintaining all the site servers performance check, storage management and unwanted users data on daily, weekly and monthly basis.
• Responsible for maintaining communications systems such as Telecommunications, Two Ways Radio System, E-Mail and Internet are operating in an effective manner.
• Responsible for maintaining technical support documentation in accordance with procedures.
• Responsible for maintaining the highest level of network security with special emphasis on securing Barrick’s confidential data at all times.
• Responsible for maintaining the reliability for the camp internet.
• Responsible for Servers, Network remains free of viruses and is operating efficiently.
• Administer all the support calls logged into the helpdesk system and ensures its closed on timely manner.
• Basic programming of the Radios.
• Ensures IMT Record Management.
• Ensures site Asset Inventory file is updated regularly.
• Ensures the file record for Hardware and stock inventory is up to date.
• Facilitate and maintain the backup process with up-to-date record keeping.
• Follow defined guidelines, processes and checklists.
• Follow Incident management as per the ITIL service Delivery framework.
• Keeping all IMT records updated on Network systems (Network Share drives
• Maintain technical support documentation in accordance with procedures.
• Maintain and practice Industry standard housekeeping.
• Monitor and maintain the backup and restore logs on the network.
• Perform routine checks as per defined IMT Calendar.
• Provide 1st level System Administration support to the site operations.
• Provide coverage for support calls and ensures the calls are action accordingly.
• Provide hardware and software support for Site end users.
• Provide support to users on installation and operation of software.
• Regular Hardware maintenance.
• Report any irregularity from the define guidelines to the supervisor.
• Responsible for maintaining records for site user account creation, transfer and termination records.

QUALIFICATION REQUIREMENTS:          

• Advanced Diploma or Degree in Computer Science\IT\Electronics from recognized institution, A+, N+, ITIL, CISCO Certification or equivalent Certification.

EXPERIENCE REQUIREMENTS:

• 0 – 3 years’ IT System Administration experience.
• Working knowledge of safety standards of equipment

SKILLS / KNOWLEDGE REQUIREMENTS:

• Analytical skills, able to think logically and clearly; Strong attention to detail
• Complex problem solving skills.
• required
• Clear and effective communication skills in written and spoken English. Communicate clearly and concisely, both orally and in writing
• Customer services skills
• Perform safety inspections and identify safety hazards.
• Planning, scheduling and troubleshooting skills
• Possession of Valid driving license
• Multitasking abilities
• High level of interpersonal skills
• Able to achieve tasks on time with minimal supervision.