Key Account Manager

Company: Ericsson

As the tech firm that created the mobile world, and with more than 54,000 patents to our name, we’ve made it our business to make a mark. When joining our team at Ericsson you are empowered to learn, lead and perform at your best, shaping the future of technology. This is a place where you're welcomed as your own perfectly unique self, and celebrated for the skills, talent, and perspective you bring to the team. Are you in?

Come, and be where it begins.

Our Exciting Opportunity

We are looking for Key Account Manager (KAM) who wants to be part of #AfricaInMotion at Ericsson. Through strategic thinking, business development, operational perfection and leadership you will make our customer successful and enable a responsible and profitable business for Ericsson. This is a strategic role for a pan-Africa customer based in Nairobi, Kenya.

This role requires a deep understanding of our customers’ business, operations and objectives. In this position, you will be responsible for consolidated customer income statement, balance sheet and cash flow. The successful candidate will act with confident authority and bring the best out of Ericsson for our customer.

You will

  • Generate profitable sales and develop long term business
  • Ensure the Ericsson Code of Business Ethics is implemented and adhered to
  • Identify responsible business opportunities
  • Identify customer business needs through consultative engagements
  • Improve customer relationship and build dedication
  • Ensure quality and profitability in delivery
  • Lead and develop a stellar end to end team

To be successful in the role you are

  • Education: Master of Business Administration, Master of Science or similar
  • Min years of experience: 7-10 years of experience of relationship sales and within the ICT industry. Minimum 5 years in leadership position
  • Experience across the Full Ericsson portfolio (Networks, Digital Services, Managed Services)
  • Leadership, Change Management and Transformation skills
  • Deep understanding of key business processes at Service Providers
  • You will be a person that excels at problem solving and critical thinking
  • We are a global team and Cultural awareness is key
  • Your ability to enable partnership and collaboration
  • Demonstrated financial acumen, innovation and creative thinking
  • Excellent presentation and communication skills

You should also have

  • Excellent social and interpersonal skills
  • Responsive, result oriented, and challenge the way we do things for continuous improvement
  • You demonstrate perseverance, are open minded, with a passion to win

What´s in it for you?

Here at Ericsson, our culture is built on over a century of courageous decisions. With us, you will no longer be dreaming of what the future holds – you will be redefining it. You won’t develop for the status quo but will build what replaces it. Joining us is a way to move your career in any direction you want; with hundreds of career opportunities in locations all over the world, in a place where co-creation and collaboration are embedded into the walls. You will find yourself in a speak-up environment where empathy and humanness serve as cornerstones for how we work, and where work-life balance is a priority. Welcome to an inclusive, global company where your opportunity to make an impact is endless.

What happens once you apply?

To prepare yourself for next steps, please explore here:

Do you believe that an organization fostering an environment of cooperation and collaboration to execute with speed creates better business value? Do you value a culture of humanness, where fact-based decisions are important, and our people are encouraged to speak up? Do you believe that diverse, inclusive teams drive performance and innovation? At Ericsson, we do.

We provide equal employment opportunities without regard to race, color, gender, sexual orientation, transgender status, gender identity and/or expression, marital status, pregnancy, parental status, religion, political opinion, nationality, ethnic background, social origin, social status, Indigenous status, disability, age, union membership or employee representation and any other characteristic protected by local law or Ericsson’s Code of Business Ethics.

We help our customers enable the full value of connectivity by creating game-changing technology and services that are easy to use, adopt and scale. Our comprehensive portfolio ranges across Networks, Digital Services, Managed Services and Emerging Business; powered by 5G and IoT platforms.