Manager Business Relationship Management

Posted on April 6th, 2021 | 56 days left to apply | 13 views

The Multichoice Group is a broad-based multinational media and entertainment group headquartered in South Africa, Dubai and Netherlands with principal operations in pay television, video entertainment, advertising and content security serving rapidly growing base of 13,5 million households. Eminent brands within the Group include DSTV, GOTv, SuperSport, M-net, DSTVnow, Showmax and Europe based content security leader Irdeto. Key areas of operations are:

  • Storytelling ranging from content creation, production and aggregation including the best global general entertainment, sport and eminent African content library, delivered to customers
  • Pay Television: direct-to-home satellite and digital terrestrial television services;
  • SVOD: subscription video on demand services across multiple online platforms with a focus on library and local content in developing markets, and
  • Advertising: providing dynamic media solutions; handling commercial airtime, on-air sponsorships, content integration, and online sales across a variety of 130+ channel brands on linear TV, VOD, social media, and digital platforms.

The group’s strength lies in its focus on local language and culture, its entrepreneurial spirit and the quality of its workforce. Multichoice Group has a successful history of identifying trends early, adapting them for the markets in which it operates and leveraging them to maximum advantage. The group generates revenues primarily through subscription model, with a growing contribution from advertising revenue. Its key objectives are to:

  • Expand Pay TV, SVOD subscriber base and Advertising sales
  • Focus on investment and technology
  • Maintain a local approach
  • Provide quality service
  • Attract innovative and motivated employees
  • Attract innovative and motivated employees   

Experience:

  • 5 - 8 years of experience in management or influencing decision makers
  • 5+ years of experience in managing relationships with internal business customers
  • Experience in a related business function close to customer facing with direct responsibility to business results
  • Experience in business value targeting and mapping
  • Expertise in customer and senior stakeholder management across the lifecycle and environment driving successful organizational outcomes
  • Strong Business & Process knowledge from working in stakeholder field
  • Strong knowledge of core IT (Infrastructure, Applications), business processes and technology supplier community
  • Ability to translate business vision into IT vision, objectives and programs
  • 6+ years of experience in Service Development or Operations, with 5+ years in a business facing role
  • Strong leadership capabilities or potential in a team environment or within a matrix management structure
  • Experience in articulating and setting strategy
MultiChoice Group is a leading entertainment company and we’re home to some of the most recognised brands on the continent. Our entertainment platforms – DStv, GOtv, Showmax and DStv Now – are a hub for more than 19 million people across 50 countries. Through Irdeto, we‘re a world leader in content security, management and delivery for pay-media companies. We’re driven by a desire to enrich lives, to make a difference to the communities and countries where we operate. Through our commitment to local content, we’re able to bring African storytelling to a global audience – and we do this through innovative technology that brings the magic to our customers wherever they are, on whatever device they’re using.
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