Operations Specialist

Posted on June 26th, 2021 | Last day left to apply | 368 views

Responsibilities

  • Responsible for day-to-day delivery operations.
  • Assist with the implementation of new processes and procedures.
  • Identify ways to improve customer experiences.
  • Interact with couriers in answering questions, and resolving issues.
  • Daily live Tracking couriers to maintain sufficient service to the clients.
  • Troubleshoot and investigate fraud and troubled orders.
  • Monitor, anticipate and manage the live operation to ensure a great user experience
  • Manage real-time fleet capacity.
  • Ensure a smooth operation by coordinating communication with Customers, vendors and other internal support teams.
  • Data entry for all shipments data which processed.

Requirements

  • Excellent computer skills
  • Experience in the dental field is a plus
  • Microsoft Office
  • Self-motivated and Ambitious
  • Excellent negotiation skills
  • High sense of responsibility
  • Flexible and Proactive
  • Strong analytical and problem-solving skills
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