Product Manager

he iKhokha Tribe is growing and we are in search of a Product Manager that will help take our Fintech Startup to the next level.

We are looking for a problem solver with vision, someone who can define the ‘why’, ‘what,’ and ‘when’ of a product, and can clearly articulate the business value to the Executive & Product team.

So, what will you do?

You will set the product vision, strategy, roadmap and feature definition for a certain product or product line.

You will be responsible for the product planning and execution throughout the Product Life cycle.

You will gather and prioritize product and customer requirements, defining the product vision, and work closely with the Product and Growth teams to ensure revenue and customer satisfaction goals are met. 

You will be able to scrutinize the market and competitive conditions and focus on optimizing a product to achieve the business goals while maximizing return on investment.

The deal breakers:

Bachelor's degree in business or a related field.

2 – 3 years in a previous Product Manager role.

Must have knowledge of market and industry trends and being able to set and track key KPIs; such as customer acquisition costs, customer conversion rate, daily active users, features usage, user churn, Net Promoter Score, customer satisfaction, and customer lifetime value.

Previous experience working with development teams to deliver market leading products.

Demonstrated success defining and launching excellent products.

Proven experience overseeing all elements of the product development life cycle.

Demonstrable knowledge in SEM and online advertising.

Your knowledge and skills will include:

Exemplary interpersonal, communication, and project management skills. Excellent team- and relationship-building abilities, with both internal and external parties (software developers, business stakeholders, external partners, etc).

Outstanding communication skills. 

Fin-tech market knowledge.

Leadership ability.


Strong researching skills.

Ability to think strategically.

Ability to work well under pressure, handle stress, multitask, and maintain keen attention to detail.

What would you be responsible for?

Define the product strategy and roadmap.

Provide guidance on the product, including its market, value proposition, business goals, and key features.

Gain a deep understanding of customer experience, identify, and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth.

Translate product strategy into detailed requirements and prototypes.

Scope and prioritize activities based on business and customer impact.

Work closely with software engineering/Product teams to deliver with quick time-to-market and optimal resources.

Collect and analyze feedback from customers, stakeholders, and other teams to shape requirements, features, and products.

Identify areas for growth and create strategic product line roadmaps to help drive adoption of the product and differentiating features.

Drive the execution of all product life cycle processes for products, including product research, market research, competitive analysis, planning, positioning, roadmap development, requirements development, and product launch.

Develop product pricing and positioning strategies.

Set pricing to meet revenue and profitability goals.

Deliver a monthly revenue forecast.

Propose an overall budget to ensure success.

Responsible to solve any problems that come in the way of their teams by filling the gaps or removing obstacles.

Represent the company by visiting customers to solicit feedback on company products and services.

Our mission is to democratize and grow entrepreneurship through mobile innovation. We’re iKhokha, a classic fintech start-up story. iKhokha is a co-founder led business that believes that every South African entrepreneur should be given the opportunity to compete in the digital economy and we, as a team and a business aim to give them the tools to do just that. We don’t do politics or ego’s. Our customers always come first. We pride ourselves on our diversity, unity, street smarts, curiosity and ability to solve problems. We’re a bunch of cool, humble and open people and our culture is the heartbeat of our iKtribe.