Sales - Technical Support

Posted on November 23rd, 2020 | Last day left to apply | 12 views

We are looking for someone who is passionate about web hosting and domains, who is customer service oriented and just plain loves everything about web sites.

Job Requirements:

  • At least 1 year of verifiable experience with cPanel/WHM, Plesk
  • Has an understanding of shared, reseller, vps hosting
  • Has a working understanding of open source publishing applications such as WordPress, Drupal, Joomla, etc
  • Is quickly able to identify the needs of potential customers and recommend the most suitable hosting solution.
  • Is able to quickly and efficiently handle web hosting related issues such as DNS, FTP, PHP-based errors, etc
  • Comfortable speaking with customers via telephone

Duties & Responsibilities.

  • Inbound Level 1 Technical Support & Sales via Telephone, Email and Live Web chat
  • Answer sales enquiries related to all services offered by Web4Africa
  • Following up with sales leads
  • Order Verification
Send your CV via the form at the bottom of the application website.
Web4Africa is a dynamic company and a market-leader in the field of Domain Names and Web Hosting in Africa. We are expanding and looking for intelligent, hard-working and highly-motivated individuals to join our company. We are looking for multi-talented individuals who are self-driven and can add tremendous value to our company. Successful applicants will have the opportunity to learn new skills and make an impact in a fast-growing innovative company.
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