Senior Account Manager

Welovebuzz is looking for an Account / Sales Manager to join the Sales team. This full-time role is available in Casablanca.

Welovebuzz

Welovebuzz mission is to entertain, inform and inspire the young generation. Every week, we reach over 15 million people across our platforms. Giant brands, like Nike, Samsung or P&G, rely on Welovebuzz to share their message and inspire the younger generation. Welovebuzz is vision is to become millennials' favorite place on the internet.

Our media business has been growing exceptionally fast both in terms of revenue and audience. As we are heavily investing to further grow Welovebuzz, we are looking for a passionate, ambitious and hungry member to join us.

Values

1. We are passionate doers: It is passion that drives us and inspires us every day. We are not afraid of taking risks or making mistakes as long as we learn from them. We dream big, we think long term and we work hard to move fast.
2. We are a community: People are at the heart of everything we build. We believe that great things are never done by one person and that our strength is in our union. We care about those we work with and those we serve.
3. We are open: We are open to criticism, to new ideas and to change. We never judge and we always keep an open mind.
4. We optimize for impact: We believe that one of our roles is to make a difference in people’s lives by solving problems that matter. We make money to build a better platform, we don’t build a better platform to make money.
5. We will laugh hard, loud, and often: We enjoy our work and we have fun at it while doing serious things.

The role

Your role is to oversee a portfolio of assigned customers, develop new business from existing clients and actively seek new sales opportunities. The goal is also to to create long-term, trusting relationships with our customers.

What you will do 

• Manage day-to-day operations with the sales team
• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives 
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Prepare reports on account status
• Assist with challenging client requests or issue escalations as needed
• Analyze campaigns to report on visitor data and user experience
• Own and hit/exceed annual sales targets within the assigned territory and accounts
• Develop and execute strategic plans to achieve sales targets and expand customer base
• Assist and oversee video shootings for clients

Ideal candidate

• 3+ years relevant experience in online media, technology or digital fields
• Deep understanding of Sales-related functions
• Ability to apply structure/frameworks to unstructured problems
• Strong organizational skills, with attention to detail
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Self-starter who can own strategic initiatives and KPIs from start to finish
• Highly analytical and quantitative and used to making decisions based on data
• Works well under pressure and tight deadlines, can handle and delegate workload effectively
• Excellent interpersonal, public speaking and writing skills

Benefits

• 🏝Work from home: Feeling more productive at home? You could work from there!
• 💻Office laptop: Get your preferred tech gear to do your best work.
• ⛺️Unlimited time off: Giving yourself a break is a must for us.
• 🍞Unlimited breakfast: Your breakfast is on us every day at the office!
• 🥁Events access: There will be always a spot for you at the best festivals and events.
• 😎Celebrities Encounters: Meet top-celebrities @ our office and during events.
• 💪Gym membership: Healthy body, healthy mind. Get free access to Passage Fitness.
• 🐶 Pet-friendly: Don't keep your pet home. Bring your pet with you.

Working at Welovebuzz is also: 

• A mentor that will help you through the onboarding process
• Continuous feedback so you get better
• A promise that you will learn a lot of new things
• An opportunity to work on the most innovative campaigns in Morocco
• An opportunity to reach and impact positively millions of Moroccans
• Flexible working hours (but a lot of work!)