Senior Business Analyst

Sun Exchange is the world’s first global peer-to-peer solar leasing marketplace. We leverage financial innovation and the power of the crowd to drive sustainable energy development and make the environmental, social and economic benefits of solar accessible and affordable for all. Through the Sun Exchange online platform, anyone, anywhere in the world, can buy remotely-located solar cells and then lease them to power businesses and organisations in sunny emerging markets. Solar cell owners earn income from the electricity that’s generated, while schools, businesses, clinics and other organisations gain access to affordable clean energy, reducing electricity costs and carbon emissions.

We have a significant, technically capable software engineering team in place, and we are looking for a senior business analyst to join the team. We are primarily focused on the Southern African market and, with a significant recent investment, it’s now time to scale.

THE CANDIDATE WE ARE LOOKING FOR

You will be accountable for detailing the vision, strategy, and roadmap for The Sun Exchange products and systems. This position forms a key role in the technology team, and owns and prioritises the team backlog, creates feature documentation, user stories, and is responsible for acceptance criteria and user acceptance testing. This position engages with the chief platform officer and chief operating officer to align the development team to larger strategic goals and initiatives, thereby aligning features to the market and business needs.

Core responsibilities:

  • Drive business requirements and product feature definition
  • Defines and assigns features to meet key business objectives
  • Sets product prioritisation and works actively with the Technology Team Manager to ensure appropriate delivery through a cross-functional team
  • Active team member in business and technology teams to drive business objectives through product-market fit
  • In partnership with Brand Management (Marketing) and UI/UX (Technology), ensure a consistent and good customer experience across all digital touchpoints of the Sun Exchange customer journey
  • Engage with marketing to provide strategic input to customer experience improvements that help drive customer acquisition, customer retention, and conversion
  • Actively promote and advocate product features and customer-first product design

Core requirements for success:

  • Experience and proven success in translating business strategy and analysis into successful consumer products (10+ years)
  • Experience as a business analyst in an agile team (10+ years)
  • Proven track record of successfully launching new product features (10+ years)
  • Experience working in an agile team (10+ years)

Knowledge and skills:

  • Ability to influence and engage at a senior level with respect to customer centric product concepts and best practices
  • Digital product customer development (User Experience design, AB Testing etc.)
  • Strong analytics understanding in digital products
  • Knowledge of legal compliance (Protection Of Personal Information Act, Electronic Information Act, etc.)

Preferred qualifications:

  • Bachelor degree / three year diploma or equivalent experience in Commerce, Information Technology, Engineering or Marketing
  • Certified business analyst or product owner with a very good technical slant
  • Experience operating in Kanban

WHO WE ARE

We are serving something larger than oneself. Awareness of our purpose motivates us to maintain a holistic system of relationships and connections. Our attitudes, choices and behaviours should help and not hinder achieving personal and company goals.

Our core values - attitudes, choices and behaviours that help us grow:

  • Ask Why
  • Take Ownership
  • Lead by Example
  • Be Present
  • Foster Relationships
  • Do Good
  • Have Fun

Dare to be great and join the solar revolution.

WHY JOIN OUR MISSION?

At Sun Exchange, our mission is to connect the world to the sun. We have built a small team of passionate and driven specialists who are given the space to focus, develop their strengths and autonomously contribute toward the business goals. You will be working with a highly skilled and motivated team who will continuously empower you as an individual in your craft. To learn more about Sun Exchange, please click here.

Sun Exchange is the world’s first peer-to-peer solar leasing marketplace. We leverage financial innovation and the power of the crowd to drive sustainable energy development and make the environmental, social and economic benefits of solar accessible and affordable for all. Through the Sun Exchange online platform, anyone, anywhere in the world, can buy remotely-located solar cells and then lease them to power businesses and organisations in sunny emerging markets.