Senior Software Engineer

Posted on October 18th, 2021 | Last day left to apply | 104 views

Communication is our business!

Unifonic provides solutions for better customer engagement through a cloud-based platform. We empower businesses to engage with their people through a variety of channels, making their communication conversational, more meaningful, and with ease!

Engineering principle: We ship robust, high-quality code, written for humans to read and maintain!

Senior Software Engineer 

The Senior Software Engineer is working with a diverse team of engineers and developers and is responsible for gaining command of the internal workings of the company's existing product and technology, implementing enhancements, supporting bug fixes, performing data analysis, and reporting key metrics for the company's platform, and working on the next-generation evolution of the product while using the latest tools and technology within agile scrum teams. The responsibilities of the Senior Software Engineer include but are not limited to:

  • Build and maintain solutions that scale. Serving millions of users every day.
  • Contribute to building and maintaining the policies, procedures, and technical assets in the company's cloud infrastructure.
  • Support various teams with a technical vision in the core areas of interest for the company's products.
  • Support multi cloud-based communication products, especially as an augmentation to the internal technology team and working with partners’ software development teams.
  • Work closely with service delivery teams to support product deployments to the cloud.
  • Understand and use the company's technical architectures, tools, and techniques to build powerful, efficient, flexible, and scalable solutions.
  • Work on cloud-based development and deployment, including the following: AWS (EC2, SQS, S3, RDS, Aurora).
  • Ability to perform basic database administration, performance optimization, index optimization, write advanced select queries, and replace cursor usage with relational SQL.
  • Collaborate with product owners, scrum masters, and other developers to deliver a quality product using tools such as JIRA and Git.

Requirements

Must-Have

  • Hands-on 7+ years of recent experience in developing complex projects, preferably in the communications domain, in one or more of the following:AngularJava (Spring Framework)PHP (Symfony)Ruby on Rails (Angular or React)Python
  • Angular
  • Java (Spring Framework)
  • PHP (Symfony)
  • Ruby on Rails (Angular or React)
  • Python
  • Hands-on Web Development (HTML, CSS, JS), Full Software Lifecycle, Agile, Maven, Git, AWS, Linux, Distributed Architectures (REST, SOAP, Queue-based), and Microservices.

Nice To Have

  • Practical experience in queuing systems/Message Brokers like (beanstalkd, SQS, etc...).
  • Excellent knowledge of software development life-cycle.
  • Solid experience in managing Linux servers and applications (Nginx, apache2, etc...) and in MVC frameworks (Yii).
  • Proficiency in a Linux environment and in consuming and designing RESTful APIs.
  • Practical experience with cache technologies (Memcached, Redis).
  • Bachelor's degree in Engineering, Software, or a related discipline or the equivalent.
  • Strong problem-solving and analytical skills.
  • Ability to apply business logic to development requirements in a creative manner.
  • Familiar with SaaS and PaaS integration architecture and applications.
  • General knowledge in telecommunications (SMSC, VOIP, SMPP, etc...).
  • Travel is required, including the possibility of overseas travel - the candidate will need to visit the company’s customers and/or partners.
  • Fluent in English with excellent writing/editing and verbal communication skills.
Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touch point throughout the customer journey. As newer channels emerge and user preferences change over time, organizations rely on Unifonic to maximize customer engagement and optimize communication ROI. Unifonic solutions help clients reach customers on their favorite channel to ensure that every interaction makes a positive impact. From SMS one time passwords or WhatsApp vaccination requests to voice surveys and many more, Unifonic empowers organizations to transform customer experience with seamless conversations that improve customer satisfaction while allowing them to focus on core business activities without maintaining costly communication infrastructures. Unifonic connects enterprises like Saudi Electricity Company, Ministry of Health, Absher, Uber, Aramex, Noon, as well as leading banks and financial institutions throughout the region, in addition to health, education, travel, e-commerce, and logistics sectors worldwide. With proven expertise in emerging markets since 2006, Unifonic is committed to delivering excellence handling 10+ billion annual transactions for millions of recipients in over 160 countries, backed by local corporate presence in four countries and a dedicated team of 200 professionals serving clients 24/7.
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