Software Engineer - Ruby

Influx builds full-service customer support teams that can flex and scale monthly. We enable companies of all sizes to deliver consistent and high-quality service 24/7.

We're looking for talented and experienced Ruby engineers to join our growing team in Kenya. This is primarily a back-end role using Ruby on Rails and Postgres with infrastructure hosted on Heroku and AWS.

Since the team is growing, there will be enormous opportunities for learning, personal growth, and taking on more responsibility as the team continues to expand.

Our engineering team is currently based in Melbourne, Australia. We’re open to flexible hours so long as there is overlap between our timezones.

What we’re looking for

  • Experience with our technical stack: Ruby, Rails, Postgres
  • Someone that is curious, collaborative and ready to take ownership and responsibility.
  • Comfortable being part of a small, autonomous and distributed team.
  • Top-notch communication skills are essential.
  • Eager to learn and grow.
  • Having 2 years experience in leadership/managing people is preferable

What we offer:

  • You’ll be working from home (or from any place that has good internet connection but home is relatively the safest place during the current situation!)
  • Experience working with a professional international team creating a high-growth company
  • Open-communication and healthy debates are part of our culture

About Influx

Our 24/7 on-demand support service guarantees response times and coverage. We can troubleshoot and solve customer problems in under one hour, every hour of the week.

Our head office is in Melbourne, Australia, and we have around 800 staff located around the globe and 200 staff residing in Kenya. Feel free to give us a visit at!

Influx is the global leader in ‘Support as a Service,’ elastic, pay-as-you-go support teams. Companies like Blenders Eyewear, ClassPass, Biteable and Sendle work with Influx to make their support teams fast, flexible and scalable.