Solution Architect - Marketing Cloud

Posted on March 19th, 2021 | 38 days left to apply | 16 views

A Solution Architect (SA) is a strategic position to our customers within the professional services organisation. The Solution Architect is responsible for the translation of a customer’s business and technical requirements into a comprehensive solution. Solution Architects are experienced customer consultants within strong interpersonal skills and broad business, technical, and interactive Marketing industry knowledge. You will join a proven team of Marketing Cloud Architects, that is part of an even larger practice across EMEA and UKI.

Responsibilities

  • Lead consultative engagements with customers on the technical and business challenges related to their digital marketing initiatives
  • Complete Solution ownership from requirements gathering to solution delivery working with variety of technical / non technical stakeholders
  • Create, manage and present an actionable business requirements document /blueprint that aligns a customer’s business needs to Salesforce Marketing Cloud & associated products
  • Present high-level overviews of the Salesforce Marketing Cloud architecture and integration capabilities
  • Conducts solutions presentations and obtains customer acceptance to solution design. Guides customer through Solution deployment
  • Managing multiple client engagements and work with associated team members
  • Actively participate in the community delivering reusable assets, success stories and helping the community grow
  • Support Account Executives and Go To Market teams with sales opportunities by validating solutions & identifying opportunities in existing accounts
  • Travels to client sites for onsite discovery and solutions presentations. Not expected to exceed 25%

Minimum Qualifications

  • Demonstrable experience of solution design & technical delivery of Software As A Service platforms / equivalent
  • Experience leading customer facing discovery sessions to conceptualise and design complex business solutions
  • Experience documenting customer problems and software solutions using business requirement document(s), wireframes, diagrams, workflows and mockups
  • Excellent presentation and verbal skills with technical, non-technical, end-user, and executive audiences
  • Familiarity with HTML, XML, CSS and JavaScript
  • Strong understanding of SOAP APIs, REST APIs and integration architectures
  • Familiarity with Software Development Life Cycle methodologies including requirements, design, implementation, testing and maintenance
  • Expert knowledge in Marketing Cloud advanced implementations, with +4 years direct experience in the platform
  • Past experience with writing light-weight MS SQL and AMPscript
  • For candidates applying to the position in Germany, both English and German written & spoken fluency is required

Preferred Qualifications

  • Experience working with Salesforce Marketing Cloud
  • Understanding of sales process and methodologies preferred
  • Experience in the interactive marketing industry preferred but not essential
Founded in 1999, Salesforce is the global leader in Customer Relationship Management (CRM). Companies of every size and industry are using Salesforce to transform their businesses, across sales, service, marketing, commerce, and more by connecting with customers in a whole new way. We harness technologies that can revolutionize companies, careers, and, hopefully, our world. Salesforce is built on a set of four core values: Trust, Customer Success, Innovation, and Equality. By making technology more accessible, we're helping create a future with greater opportunity and equality for all. This has taken our company to great heights, including being ranked by Fortune as one of the “Most Admired Companies in the World” and one of the “100 Best Companies to Work For” eleven years in a row, and named “Innovator of the Decade” and one of the “World’s Most Innovative Companies” eight years in a row by Forbes. There are those who choose to work with the best and brightest. And then, there are those who want to do more than just a job. They are the ones improving lives, not only their careers. Having an impact now instead of later. Doing something that’s so much bigger than themselves, an industry, and their company. We believe everyone can be a Trailblazer. Join Salesforce and discover a future of new opportunities.
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