Systems Engineer - South Africa

At Meraki, we are making IT easier, faster, and smarter by building technology that simply works. Meraki’s Dashboard drastically simplifies the process of deploying, configuring and running distributed networks, enabling customers to focus on what's most meaningful to them: their students, patients, customers, and businesses.

Do you want to work for an inspiring, positive company, with creative and collaborative colleagues? At Cisco Meraki, we're on track to be the most successful acquisition in Cisco’s history (and certainly the most fun)! We provide unparalleled company culture; career development; stimulating work, and benefits! But what truly makes Meraki special are the people – we are people who keep the culture strong and make working here exciting, meaningful, and rewarding.

As a Systems Engineer based in South Africa, you will team up with a Cisco Meraki Sales team to assist with technical sales activities for new and existing opportunities in South Africa and Turkey. You will utilize your in-depth knowledge of Cisco's Cloud Networking solutions to demonstrate competitive advantages over industry players to both prospective customers and partners. This position provides career development through the direct daily interaction with customers and partners, and the internal cross function collaboration with the Product Management, Product Development/Engineering, Technical Marketing and Sales teams.

Responsibilities

• Act as a technical resource to the Meraki Sales team for all technical pre sales activities and product related inquiries.
• You will conduct online product demonstrations, answer technical questions, contribute to proposals, analyse clients’ needs, and develop technical solutions in a pre-sales environment.
• Become the technical specialist on Cisco’s Cloud Networking products, features, functions, and benefits, while being able to share that knowledge with audiences at levels of clients (from IT Manager to CTO).
• Maintain strong interpersonal presentation and troubleshooting skills while evoking passion and confidence with your audience.
• Work with the Cisco Meraki Sales team on strategic sales initiatives (customer outreach, Channel training, etc.) to grow business in targeted regions.
• Understand customer and partner requirements to then optimally present and deploy full stack Meraki networking solutions.
• Build design/deployment guides for both external and internal audiences.
• Systems Engineers at Cisco Meraki are a critical component of the sales team and as such, are compensated on the results of the team they support.
• Be awesome.

Desired Skills and Experience

• Proven track record in a sales engineering capacity or in an enterprise network engineering/administration role.
• Experienced knowledge in end-to-end network troubleshooting, including packet level analysis via wireshark/pcap, packet construction, etc.
• Familiarity with WAN design (MPLS, BGP, IP VPN’s).
• Familiarity with campus LAN design including building redundant networks, routing protocol design, and high availability strategies (multicast, VLAN’s, RSTP, OSPF, VRRP, DHCP, TCP, UDP, ARP, DSCP, AAA/RADIUS).
• Bonus experience/interest: captive portal design, JSON, REST, XML, SAML, SQL.
• Understanding of technical sales activities, challenges, and enablement strategies preferred.
• Outstanding interpersonal skills, both verbal and written.
• Strong organisational skills with the ability to multi-task and set priorities.
• CCNA, CWNA, CCNP, CCDP, CCIE are a plus.
• Bachelor or Master’s degree in Computer Science, Computer Engineering or a related field.

Cisco is an Affirmative Action and Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis. Cisco will consider for employment, on a case by case basis, qualified applicants with arrest and conviction records.

At Cisco Meraki, we don’t just accept difference – it’s one of our key values. Everybody In means we listen to each other’s opinions. Everybody is accepted and valued here, and we are a team that works as one towards our goals. We recognize that diverse teams make the strongest teams, and we encourage people from all backgrounds to apply.