Technical Writer

We are looking for a passionate Technical Writer to produce high-quality documentation that contributes to the overall success of our products. You will join a stellar product team who work collaboratively with developers, product managers, and usability experts to make our products easier to use.

Responsibilities

• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Produce high-quality documentation that meets the highest standards and is appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Create tutorials to help end-users use a variety of applications
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Create and maintain the information architecture
• Develop knowledge documentation material such as training material and internal manuals as needed

Requirements

• 2+ years of proven working experience in technical writing of software documentation
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text, pictures and videos
• Strong interpersonal skills with proven ability to collaborate and self-manage
• Excellent written and verbal communication skills
• Basic familiarity with the software development lifecycle
• Strong working knowledge of Microsoft Office, Confluence, Jira, and Zendesk
• University degree in Computer Science, Engineering or equivalent preferred

Benefits

• Private health insurance
• Pension plan
• Paid time off
• Work from home
• Training & development
• Working with one of the best teams in the region
• Stock ownership plan