Tunisia Market Coordinator

The Role (6-month contract with potential for extension):

As Market Coordinator, you will help Taptap Send get Tunisia & other Middle-Eastern or African markets up and running, and growing. The role offers the chance to partner with an early-stage, hyper-growth startup where you will directly have an impact on the lives of hundreds of thousands of people.

Reporting to the Business Development Manager, you will work with Taptap Send, local banks and other key partners to build solid partnerships across Tunisia and other Middle-Eastern and African countries

You will support growth and business development efforts, including:

• Conduct customer research with transfer senders and recipients on a regular basis.
• Brainstorm on new opportunities and partnerships that can help us deliver on our value proposition in Tunisia and the broader region.
• Hold various face to face meetings with key individuals.
• Recommending marketing and communication channels to gain visibility in Tunisia. Visiting mobile money pick-up locations (POSs) across Tunisia to understand service performance and overall customer experience
• Driving operational implementation with financial institutions and ambassador programs on the ground.
• Finding test senders and recipients for cross border transactions (sourcing users across various phone and payment networks)

Requirements

• 1-3+ years  in a high-growth environment or world-class firm 
• ‘Right to work’ in Tunisia
• Willing to travel across Tunisia frequently
• Bachelor's or Master's degree
• Fluent in English and French a requirement -- any other local language an added advantage

Also, you are:

• Outgoing – you should love speaking to people and enjoy building relationships with customers and community members across cultures
• Execution oriented – we are an early-stage startup with an “impact-first” philosophy and a lot to be done. You should be able to overturn objections, accelerate “point A to point B”, and sprint towards outcomes
• Poised – the role will require you to be the face of the company in front of various partners

Benefits

• Competitive salary (based on experience)
• Flexible hours
• Regular team events
• Professional development opportunities (e.g. language lessons, training, etc.)

Taptap Values 

Impact first.

Team next.

Accept reality.

Propose solutions.

Win with grit.

Be proactively candid, with yourself and others

.Love the particular.

Own it.

Create positive energy.

Maybe, even have fun.

Note: we recognize imposter syndrome is real - any candidate that does not perfectly fit every characteristic of this role is still strongly encouraged to apply.