UX Researcher

Who we are?

Modus Capital is an early to mid-stage ecosystem development fund that focuses on entrepreneurial ecosystem development in frontier markets by connecting them with developed markets providing cross border deal-flow, capital flows, and knowledge transfer. Our focus is the creation of new technologies to alleviate consumer and business pain points and the application of technology value-added for small-to-medium enterprises. Modus’ expertise lies in growing businesses by providing holistic operational support - something that we have developed, executed, and mastered over the past 5 years.

Job Description

Responsibilities:

  • Lead in the process of discovery and validation alongside business, product, marketing and tech.
  • Act as the main advocate for the users, identify gaps and present problems to multiple stakeholders.
  • Design studies that address both user behavior and attitude, conduct research using a wide variety of qualitative methods and a subset of quantitative methods.
  • Own research pieces such as surveys, interviews, market analysis, competitor audit and benchmarking, investigative user studies.
  • Communicate findings to stakeholders, own the definition of personas, make recommendations to the teams based on the findings and participate in the prioritization conversations for each iteration.

Qualifications

  • 3-5 years of proven successful experience in the integration of consumer research into a cross-functional team.
  • Experience delivering oral and written presentations and helping the teams understand what would make a user’s experience more intuitive, accessible and seamless.
  • 3 to 4 years of work experience in conducting interviews, statistical analysis, qualitative analysis, quantitative analysis, product usability moderating.
  • Proficiency using analytic tools, user testing methods and platforms (such as Lookback, Maze, Mixpanel, GA, Hotjar, kissmetrics, userzoom, Typeform, Qualtrics, Usertesting, surveymonkey, dscout, miro etc)
  • Excellent communication skills and team work.
  • Effective problem-solving ability.
  • Ability to work well independently as well as with a team.
  • Great attention to detail.
  • Ability to identify root recommendations inspired by the consumers’ needs and behaviors.
  • Experience with remote testing tools and conducting recruitment for studies.

Additional Information

What we offer?

  • You would work with a partially remote team of different nationalities on products in multiple industries, different countries and at various stages.
  • Awesome work environment.
  • Unlimited vacations.
  • Quarterly bonuses based on meeting certain milestones.
  • Annual professional development budget focused on your continuous learning and growth with us.
  • Work from home policy.
  • Family medical insurance.

Note: We currently work from home due to the Covid-19 Pandemic.

We are a value accelerator for companies and investment capital seeking to maximize growth and ROI. Modus Capital is a hybrid venture capital & operating firm based in New York with offices in Dubai and Cairo, Egypt. We actively assist entrepreneurs in building transformational businesses by not only investing in them, but also partnering with them to create the most effective strategies to take their company to the next level. We allow investors to participate in high-value, high-growth opportunities while operationally supporting entrepreneurs in realizing their dreams. We believe that institutional investors like Modus Capital have a responsibility to provide more than just funding to their portfolio companies.