Root was founded in 2016 by Louw Hopley and Malan Joubert. With the belief that software developers are the creators of the future, we wanted to find a way to remove obstacles faced when solving real world problems in the financial services industry. We started by launching programmable bank accounts and cards, later extending Root to include easy to use insurance APIs. We’re just getting started.

Root

We are looking for a Solutions Engineer to join Root’s Delivery team.

In this role, you will be designing and implementing customer product solutions on Root and support them throughout the process. You will own these core responsibilities:

Effectively conceptualise and solve solutions using the Root-rails.

Set up product modules within the customer engagement process for quick customer integration. Ensure that customers experience a seamless and error-free product set-up.

Client onboardings and product launches are project-managed effectively.

Document the processes on how to effectively launch new customers and products clearly.

Ensure we build useful guides and materials to assist client onboarding and training.

Customer issues and pain-points are presumptively identified and solved.

Continuously innovate on our launching process.

Document business and product insights from customers for internal awareness and knowledge share.

Able to load products onto Root with low dependency on the broader Root team.

Establish partnerships of confidence and competency with our customers.

Maintain clear, quick communication and feedback with the customer throughout the process.

Support the customer with the product to ensure an easy and effective experience with Root.

You will be designing and implementing their product solution on Root and support them throughout the process. Core requirements to perform responsibilities:

4+ years professional work experience - preferably as an Engineer, Business Analyst or Product Owner.

Experience working with customers to capture and define requirements.

Able to collaborate with customers to capture, guide and define business requirements.

Experience translating business requirements into a working solution.

Able to rapidly prototype and test a solution to a problem.

Able to clearly articulate complex problems and solutions to both a technical and non-technical audience.

Able to write basic business logic in JavaScript.

Good understanding of basic data models (e.g. the purpose of primary keys).

Good understanding of APIs and software integration (familiar with web-services/HTTP and SFTP).

Excellent written and verbal communication skills.

Strong interpersonal skills and able to build trust in relationships with others.

Knowledge/interest in the insurance industry.

To view the full job spec and apply for this role, please visit our <a href="https://root.breezy.hr/p/4f4cb3fe1ea7">careers page</a>

Solutions Engineer

Our Delivery team takes up the challenge of getting clients live and operational on the Root platform. You will be responsible (along with the team) for the full implementation life-cycle of new clients and insurance products, from design through development, helping clients get in the market in record time. In this role you’ll be on the front-line of cutting edge innovation in this industry.

You will be collaborating closely with clients, helping them define their new or existing products, speccing out the Root-based solution, implementing the product in our low-code environment and finally bringing it to life.

This full-time role is based at our De Waterkant office in Cape Town, but will be fully-remote during COVID-19.

Our team is made up of smart, passionate, and kind individuals working together to build a world-class company. We take time to know and support each other on a personal level. Over and above the daily team lunches, we do frequent team outings and ad-hoc adventures (when global pandemics permit).

We are prepared and eager to change and evolve. We actively invest in personal improvement and knowledge sharing, and there’s never a shortage of thoughtful feedback from team members. We focus on transparency and explicit communication as a core aspect of our culture. You’ll have direct input into improving our product and operations.

You can read more about Root&nbsp;<a href="https://root.co.za/about">here</a>, and our culture&nbsp;<a href="https://root.co.za/careers">here</a>.

We are looking for a Back-End Software Engineer to join Root’s Product team.

Root is a fast-growing tech startup and we’re on a mission to build the future of insurance.

We are looking for a skilled individual to identify and solve interesting and challenging problems to scale the Root platform. This role involves building high quality, user-facing and internal-use features on the Root platform that directly solves customer needs and pains points. We help create a world-class developer customer experience.

This full-time role is based at our De Waterkant office in Cape Town, but will be fully-remote during COVID-19.<br>

In this role you will level up our platform across the stack for reliability, robustness, testability and accessibility and will own these core responsibilities:<br>

Our team is made up of smart, passionate, and kind individuals working together to build a world-class company. We take the time to develop personal relationships with each other. Over and above daily team lunches, we do frequent team outings and ad-hoc adventures (when global pandemics permit).

We create and enable an environment for people to do their best work. To support this, we focus on a culture of autonomy, transparency and trust. As a startup, we care a lot about innovation and believe in an iterative way of working to drive innovation forward. We encourage each other and foster a working culture of sharing early versions of your work and getting quick feedback.

We have ambitious goals. Our mission is to power innovators in insurance, globally, and we’re well on our way there. You’ll join at a very exciting part of the journey, and your contribution over the next few years will directly and visibly impact Root’s global success.

Our team is incredibly friendly and collaborative. If you care about solving challenging problems with people you enjoy being around, this is the place for you.

Root has an inclusive culture. We encourage applicants from diverse backgrounds to apply and introduce their skill set to us. Open positions at Root are competitive and we often receive high volumes of applicants. If you have not received further updates on your application after three weeks, you’re welcome to request feedback.

Back-End Software Engineer

We are looking for a Full-Stack Software Engineer to join Root’s Product &amp; Tech team.

In this role you will level up our platform across the stack for reliability, robustness, testability and accessibility and will own these core responsibilities:

We create and enable an environment for people to do their best work. To support this, we focus on a culture of autonomy, transparency and trust. As a startup, we care a lot about innovation and believe in an iterative way of working to drive innovation forward. We encourage each other and foster a working culture of sharing early versions of your work and getting quick feedback.<br>

Full-Stack Software Engineer

We are looking for a Front-End Software Engineer to join Root’s Product team.