Head of Marketing & Communications

Cape Town, SOUTH AFRICA Marketing Full-Time

Marketing Communications Social Media Blogs Fintech B2B Payments

Stitch is a developer-first API startup with a mission to deeply connect financial systems with the wider world. We provide an API which allows third-party apps and websites to interact with their user's bank accounts in ways that unlocks the ability for companies across Africa to build innovative technology products quickly.

Creating innovative financial products is incredibly difficult today, and we believe that unlocking the way people interact with their finances starts with enabling developers with the tools and infrastructure needed to execute on their vision.

We are looking for a Head of Marketing & Communications who can help support our team by building out and professionalising our mission-critical marketing function.

In particular, we're looking for someone who can drive a multi-faceted communications strategy across a number of platforms: our website, Stitch's social media presence, formal press & media, and creative content marketing channels like blogs and video showcases.

The ideal candidate is creative and self-sufficient: as Stitch's first real marketing & communications hire, this person will be looked upon as a trailblazer for Stitch's public presence, using a number of tools at their disposal to ensure that the Stitch brand and offering is well-communicated.

Responsibilities

Determine the high-level marketing strategy across various channels, including the website, Stitch's social media platforms (incl. Twitter, LinkedIn, etc.), and the Stitch blog
Define and lead Stitch's content strategy across various platforms, coordinating internally to build the voice and opinions of the Stitch team
Spearhead go-to-market strategies by working with marketing, product and sales teams to create and execute go-to-market strategies for new product launches.
Be the budget owner and lead for earned and owned media utilization, including (but not limited to) relationships and workflow with marketing agencies, public relations houses, and any media contacts
Be willing and able to plug in as an individual contributor at the start of the role, providing ad-hoc support to content production (e.g. for the blog) and messaging as required as the marketing function is being constructed
Grow and lead a formal marketing & communications team that simultaneously supports Stitch's brand and public image while also being one of the primary tools for inbound customer acquisition
Build out collateral that communicates the value of our product to various audiences (pitch decks, data sheets, demo videos etc), as well as support sales on how to position and effectively deliver our product messaging

Requirements

At least 4-6 years in a senior marketing role
Leadership and organizational management experience
A track record of success in financial technology or a related technology start-up
Ability to translate technical concepts into value propositions
Rock-solid communicator and storyteller
Experience in a fast-paced or startup environment

Advantageous

Strong network and content knowledge in the local Fintech or Banking space
Interest in Open Banking
Experience working in B2B SaaS, API or Payments companies
Strong knowledge of customers and customer needs in various key markets - including South Africa, Nigeria, Kenya, and Ghana
Strong understanding of developers and what makes a good developer experience

Benefits

🎨 Equity

We see this role as being critical to our leadership team, and as such will be looking to compensate the individual with equity appropriately. We want to ensure that you feel as if you own a part of this company, as your work will drive the fabric of the business.

🏖 HQ and Remote Work

Stitch HQ is in Cape Town, South Africa. Remote team members will have the opportunity to visit our beautiful city regularly. We work both in-person and remotely. and...team lunches every day! 🍜 With friends, family, pets - everyone's invited!

🔥 Culture & Values

Stitch has a culture that emphasizes sustainable processes, kindness, and work-life balance. We value diversity in all its forms and believe that a broad range of lived experiences makes our team and product stronger. This is especially important to us as our leadership team includes diverse racial backgrounds and members of the LGBTQ+ community.

⛽ Our Investors

Stitch is a well-funded venture-backed startup. Our network of global investors include the co-founders of Venmo, Klarna and Flutterwave, and founding team members from Plaid and Revolut. Our network of investor funds include firstminute capital, Raba Partnership, CRE and Village Global, bringing backing from LPs such as Bill Gates, Mark Zuckerberg, Eric Schmidt and Jeff Bezos.

This funding gives us the capital to make sure that all employees are empowered to do their jobs, and incorporates industry veterans who will help us grow and operate a multinational fintech startup.

👩🏾‍💻 Developers!

We care deeply about developer experience and aim to provide tools and systems that software engineers will rave about. The team has collectively had a great deal of experience building fintech and developer-facing products in Africa and other emerging markets.