Lead Product Manager

Company:

The Flash Group is a well-established Group with a global footprint, that prides itself on making people’s lives easier through frontier technology.

Culture:

At The Flash Group, we realise that “the way we do things around here” drives our business and enables us to achieve our purpose of “Making People’s Lives Easier”.

Our 3 values are the drumbeat of our business:

  • We are all in
  • We have each other’s backs
  • We are brave

These values help us to make our People’s lives easier by creating a culture where people come to work because it’s a place where they can engage in meaningful work, in a supportive environment where they can be the best version of themselves and achieve the remarkable!

Job Role:

Flash is looking for a Lead Product Manager to be based in our Trader Division who is a creative, demonstrated leader with excellent technical, problem-solving, and communication skills.

The ideal candidate must be able to thrive and succeed in a fast paced entrepreneurial environment, and not be hindered by ambiguity or competing priorities.

This means you will develop and drive high-level strategic product initiatives, but you must also have a high level of emotional intelligence with the ability to influence and motivate to get the right things done.

You will be the champion for the needs of your team as well as the Trader’s. At the core of the position is delivery and a passion to make people’s lives easier in the informal communities of SA.

Requirements:

BA or BS in a technical field

8+ years of product management experience in a leadership capacity’ - including developing technical products in a high growth environment, from inception to delivery

A strong technical background with software development or technical management experience, and an understanding of the software development life cycle

Experience working on projects with cross functional teams in an Agile environment

Business Development or Growth Management experience and experience in creating campaigns and driving product awareness

Exceptional written and verbal communication skills with the ability to present complex data and information in a clear and concise manner to a variety of audiences, including executives and technical/non-technical leaders

Experience in communicating with users, other technical teams, and senior management to collect requirements, describe software product features, technical designs, and product strategy

Experience in owning a suite of products and defining long-term product strategy and vision aligned with the customers need in mind

Experience creating complex technical and functional specifications aligned with business requirements and customer needs

Previous experience in / with the informal retail industry (will be a major advantage)

The ability to work with and influence remote teams

Experience working with Content management systems and Product catalogues

Understanding and preparation of flows and wireframes

App UI/UX understanding, design and enhancement

Experience with Android, IOS and USSD platforms

Understanding Web/App analytics, implementation and monitoring thereof

Responsibilities:

Leading individuals across functions to deliver products and ensure product vision is implemented effectively

Working with multiple teams across the business and all internal and external stakeholders to effectively manage, design and build highly effective product strategies and roadmaps

Driving the development of new products or product changes and enhancements aligned with our Trader’s needs

Actively participate with product managers and the product development teams to define product requirements and specifications

Drive strategic product communications across the organization (e.g. decision narratives, product updates, tracking of successes and failures) internally and externally with business leaders and all relevant stakeholders

Drive alignment on product features, business metrics, and business strategies across the organisation

Identify business opportunities to expand, automate, or optimize our Trader product offering

Facilitate and drive innovation of new products that align with business strategy and Trader needs

Evolve product strategy based on research, data, and industry trends.

Proactively identify and resolve strategic issues or bottlenecks that may impair the team’s ability to meet strategic, financial, and technical goals.

Conduct data analysis to drive decision making and identify key challenges and opportunities

You will need to demonstrate:

Maturity, high judgment, negotiation skills, and the ability to influence others

A mix of technical and creative talent and exceptional leadership skills – these are key factors to success in this role

That you are proactive, thoughtful, thorough, decisive, and flexible

That you always conduct yourself professionally and with integrity

That you are proficient in strategic, analytical, and critical thinking

That you have high EQ

Flash Group is a global, technology-driven company dedicated to making life easier for the communities we serve. We disrupt through innovative technology, bringing value-added-services and payment access to a wide range of industries and their customers. With our proprietary integration switch, we offer a fully inclusive aggregation solution that includes our VAS offering and secure, efficient transaction switching. As a member of Pepkor Holdings, the Flash Group leverages formal retail partner networks to roll-out products and marketing to promote new products to an enormous base. Through Flash, we boast the largest informal retail network in Africa, with access to millions of customers per day. Through our partner networks and capabilities, we build relationships based on common value exchanges that grow industries and make people’s lives easier.