Operations Manager
About the role
- You will be the mission critical leader in the city, working closely with the GM to guarantee supply and leverage deep analytical insights to deliver high impact results.
- Analytics and data drive everything we do: transportation, strategy, decisions and people. We have two networks we are trying to build: users and Captains (drivers).
- In the Careem world, you will be responsible for the supply of Captains in your city. You will focus on building the largest fleet, getting the most out of it and ensuring the quality of the user experience.
- Your world will be incredibly diverse: you will design innovative processes to onboard Captains, manage utilization, ensure Captain satisfaction and lead from the front on this exciting growth journey to build the fastest growing company in the region
About you:
- Passion for Analytics: great analytical thinker with deep data analysis to help design solutions and optimize fleet utilization.
- Hunger to get things done: Super strong project management skills, with a focus on proactively finding practical solutions to problems
- Leader: need to be that person who can take the first step, inspire a room full of people to surpass themselves, and build a loyal community
- Strong Work Ethic: Careemers work incredibly hard and we love doing it.
- People Skills: need to be able to build and maintain relationships with a diverse group of people. Selling ideas and beliefs is what will make you successful.
- Entrepreneurship: always thinking about your business and owning it! Taking our Careem model and continuously improving it in your city.
At Careem, we are driven by the purpose of simplifying the lives of people and building an awesome organisation that inspires. Based in Dubai, we started our journey as a pioneer of the Middle East’s ride-hailing economy. Today, Careem is the region’s everyday Super App operational in 13 countries and over 100 cities. The Super App provides a host of daily services that people need to move around, to order things and to transfer money in one unified smartphone app. Our goal is to simplify people’s daily lives so that they can spend their precious time and mindshare on things that really matter and on realizing their potential.
Careem is powered by awesome people. Our people are purpose-aligned and values-oriented. They are excited by the purpose of simplifying lives and building a lasting institution in the region, and live by our core values of shooting for the moon, being of service, and acting like owners. We thrive on diversity, and welcome people of all backgrounds who can subscribe to our purpose can live by our values, and have what it takes to build an institution that will inspire and last for decades and centuries to come.
In January 2020, Careem became a wholly-owned subsidiary of Uber Technologies, Inc. www.careem.com