Support
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries through various channels.
- Acknowledging and resolving customer complaints within a given SLA.
- Ensure customer satisfaction and provide professional customer support.
- Communicate customer needs, problems, interests, competitive activities, and potential for new products and services.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Keep abreast of best practices and promotional trends.
- Continuously improve through feedback.
Angel Investment fund aimed at boosting the quality of Egypt Entrepreneurship scene and encouraging innovation aimed at increase the quality of life of the Egyptian citizen.
Kamelizer Invests in early stage companies focused on two industries the Sharing Economy and the Cloud services for SMB.