Digital Communications Konsult (DCK) Nig. Ltd is an Information Technology Solutions Company of over two decades in Nigeria providing services to enterprise to mid-range and large-scale companies across Nigeria.

Digital Communications Konsult Nigeria Limited(DCK)

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Create
and be accountable for all client proposals, contracts, and any further
documentation, in accordance with the company’s standard procedure.

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Manage
and maintain sales pipelines and ensure all sales administration is up to date.

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Develop
new business relationships.

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Actively
and successfully manage the sales process: lead generation; credentials pitch;
asking questions; solution pitch; negotiation and close. 

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Ensure
that all sales opportunities open 

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Reach
out to potential leads through cold calling.

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Resolve
customer issues and complaints speedily to maximize satisfaction and retention.

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Participate
in strategy reviews, strategy development and the implementation thereof.

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Manage
prospective customers / clients as may be assigned.

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Prepare
sales and other reports as may be required

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HND/B.Sc in any relevant field.

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&nbsp;Minimum 3-5 years sales experience

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Strong
negotiating and persuasive skills.

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Excellent
interpersonal skills.

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Strong
drive, motivation and acute attention to detail.

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High
level of initiative.

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Ability
to work with little or no supervision.

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Excellent
communication skills

Business Development Executive

IP Solutions Support Engineer
– Collaboration (Voice and Video)

The
IP Solutions Support Engineer - Collaboration, must be a Team player willing to
work with team members to perform functions such as planning, designing,
provisioning, implementing, documenting and maintaining Collaboration solutions
involving communications via IP video and voice systems with diverse tools in
our clients’ environment.

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Develop and maintain an in-depth technical
knowledge of Enterprise IP Networking 

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Provide technical support to sales teams, primarily
in understanding client requirements and developing technical proposals for
service opportunities.

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Deliver solution demonstrations and training to
internal teams and external clients as required.

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Design and deliver collaboration systems to new and
existing clients

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Manage and support clients with issues on
collaboration and unified communication systems. 

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Prepare appropriate project technical documentation
consistent with best practices.

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Provide adequate training and competencies transfer
to subordinates to ensure optimum sub-ordinates development.

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BSc/B.Eng in Computer Engineering,
Computer Science, Information technology or any other related field.

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CCNA (Cisco Collaboration certification
is an added advantage).

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Familiarity with WAN, LAN and IP
protocols.

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Previous experience working as a VoIP Engineer
for not less than two years.

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In-depth knowledge of Cisco UC
applications such as CME, CUCM, CUC, IM&amp;P servers

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Ability to deploy, configure and manage
Cisco collaboration devices e.g. IP phones and softphones.

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Ability to design and execute Cisco Unity
configurations and provide support to unified messaging

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Knowledge of PBX systems e.g
Grandstream, Yeastar, 3CX, etc.

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Ability to configure and manage Voice
Gateways

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Ability to analyze existing VoIP
networks.

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Excellent troubleshooting skills

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Excellent interpersonal, communication
and collaboration skills.

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Excellent presentation, written and
verbal skills

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Good client relationship skill

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Ability to create and work on project
documentation

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Optimization of network installations

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A minimum of two (2) years proven
working experience in an IT, Telecommunication industry.